Terms and Conditions

1. Read these terms of use carefully before using this website. You may not use this website if you disagree with these Terms of Use.
2. These Terms of Use sets out the legally binding terms of services available on the website and at the terms of use of this website.
3. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
4. Neither we nor any third parties provide any warranty or guarantee regarding the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
5. All information displayed, transmitted, or carried on by Rare Bond is protected by trademark/copyright and other intellectual property laws.
6. This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
7. In its sole discretion, the company reserves the right to suspend or cancel the service at any time if a computer virus, bug, or other technical problem corrupts its security or proper administration.
8. For prepaid orders, if there is a weight difference for the product from the displayed figure on the website, the amount could be adjusted, either providing a partial refund for lesser weighted items or accepting an additional amount for higher weighted items.
9. All trademarks reproduced on this website are not the property of or licensed to; the operator is acknowledged on the website.
10. The company values the privacy of information pertaining to its associates. We do not use or disclose information about your individual visits to our website or any information that you may give us, such as your name, address, email address, or telephone number, to any outside sources unless required under any order by a court of law or to the courier service provider for delivery of the product to your doorstep.
11. The company reserves the right to refuse service to anyone at any time.
12. Unauthorized use of this website may give rise to a claim for damages and be a criminal offense.
13. You may not create a link to this website from another website or document without the prior written consent of Rare Bond.
14. Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.
15. The information will not be used without your permission and will provide the means for you to manage and control the information you have provided. The company will enable you to communicate your privacy concerns, and we will respond to them appropriately.
16. All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in MUMBAI, Maharashtra
Eligibility Criteria:
Any person who has attained the age of 18 years and above is permitted to open an account, use, purchase, or engage in any transactions on this Website. A person who is legally incapable of entering into contracts as defined by the Indian Contract Act, 1872 is not eligible to use or conduct transactions through this Website. Those who decide to access this Website from outside India are responsible for ensuring compliance with applicable local laws to the extent that they are relevant. By accepting the terms and conditions you hereby agree and accept that you fulfill the eligibility criteria above and also accept and agree to abide by the laws of India.
Pricing & Payments:
The prices displayed on our Rare Bond website are subject to change without prior notice. Please note that you will be charged the price listed for the product on the day of your purchase. For orders shipped within India, we only accept payment in Indian Rupees (INR). The prices indicated already include applicable CGST/SGST/IGST. We value your privacy and strive to provide a secure and transparent experience when using our website's payment gateway.
Identity Verification: For certain transactions, we may request a copy of a government-issued photo ID from your country of residence. Acceptable proof of identification includes
a) Passport with Visa Copy,
b) Driving license,
c) Employment card, or
d) Any other government-issued ID proof.
This additional step is essential to ensure the security of your transaction and protect against potential fraudulent activities. At all times, we handle your personal information with the utmost care and comply with applicable data protection laws. For detailed information on how we collect, use, and protect your personal data, please refer to our comprehensive Privacy Policy.
Pan Card Terms & Conditions:
To ensure compliance with regulatory requirements, it is mandatory to have PAN issued by the Income Tax Department for purchases exceeding Rs. 2 lakhs. please note the terms and conditions regarding PAN card verification
PAN Card Submission: After placing an order, customers will be contacted by our customer service executive via phone or email to request the submission of a valid PAN card for orders exceeding Rs. 2 lakhs. The customer will be provided with instructions on how to submit the PAN card.
Order Verification: Until the PAN card is received and verified, the order will be put on hold. Our team will review the PAN card details provided by the customer for verification purposes.
Name Matching: The billing name provided during the order must match the name on the PAN card. If there is a discrepancy, the PAN card verification will not be successful, and the customer will be notified to rectify the mismatch.
Order Confirmation: Once the PAN card verification is successfully completed and the billing name matches the PAN card details, the order will be confirmed, and further processing will take place.
Order Cancellation: If the customer fails to provide the PAN card or there is a mismatch in the billing name with the PAN card, the order may be canceled. The customer will be notified promptly regarding the cancellation and provided with further instructions if required. We appreciate your understanding and cooperation in complying with these revised PAN card terms and conditions. If you have any questions or require assistance, please reach out to our customer support team, who will be glad to assist you during the PAN card verification process.
Registration: To ensure a seamless and personalized experience, please familiarize yourself with the following policy regarding user registration on the Rare Bond website:
User Registration: In order to complete any transactions on the website, users are required to register of Rare Bond. The registration process is essential for account creation and access to various features and benefits.
Personal Information and KYC: During the registration process, users will be prompted to provide necessary Personal Information and KYC documents, as defined in our Privacy Policy. This includes First Name, Last Name, email address, and contact number. The information provided will be used for registration purposes and future communication related to transactions, as well as any other relevant information that Rare Bond may wish to share with customers.
One-Time Process: Registration is a one-time process, ensuring convenience for users in future interactions with our website. Once registered, users can simply log in or sign in using their existing account credentials for subsequent visits.
Privacy and Data Protection: We prioritize the security and confidentiality of user information. The Personal Information collected during registration is handled in accordance with our Privacy Policy, which outlines how we collect, use, store, and protect user data. We encourage users to review the Privacy Policy for detailed information on data handling practices and their rights concerning their personal information. By registering and becoming a member, users acknowledge and agree to comply with the terms and conditions outlined in our website's User Agreement and Privacy Policy. Should you have any questions or require assistance regarding the registration process or membership benefits, please contact our customer support team, who will be happy to assist you.
Site Security:
Users are prohibited from violating or attempting to violate the security measures of the Rare Bond website. This includes but is not limited to.
a) Unauthorized access of data not intended for the user or logging into a server or account without proper authorization.
b) Attempting to probe, scan, or test the vulnerability of systems or networks, or breaching security or authentication measures without authorized permission.
c) Interfering with the service of other users, hosts, or networks, such as submitting viruses, overloading, flooding, spamming, mail-bombing, or causing crashes.
d) Sending unsolicited emails, including promotions or advertisements for products or services.
e) Forgery of TCP/IP packet headers or any part of header information in emails or newsgroup postings. Violations of system or network security may result in civil or criminal liability.
Rare Bond will investigate any such violations and may cooperate with law enforcement authorities in prosecuting users involved in such activities. Users agree not to use any device, software, or routine that interferes or attempts to interfere with the proper functioning of the website, or any activities conducted on the site. Furthermore, users agree not to use any engine, software, tool, agent, or mechanism (including browsers, spiders, robots, avatars, or intelligent agents) to navigate or search the site, except for the search engine and search agents available on the site or commonly available third-party web browsers (such as Microsoft Explorer, Google Chrome, Mozilla Firefox, Apple browser).
Fraudulent Transaction:
Rare Bond reserves the right to take necessary actions to recover the cost of goods, collection charges, damages incurred by Rare Bond, and legal expenses from individuals who engage in fraudulent activities on the website. Rare Bond also reserves the right to initiate legal proceedings against such individuals for their fraudulent use of the website or any other unlawful acts that violate these Terms and Conditions.
Reviews, Feedback, Submissions:
Exclusive property of Rare Bond. By disclosing, submitting, or offering such comments, you assign all worldwide rights, titles, and interests in copyrights and other intellectual properties contained in the comments to Rare Bond. As a result, Rare Bond has the sole ownership of these rights, titles, and interests, and is unrestricted in their use, whether commercial or otherwise, without any obligation to compensate you.
Rare Bond has no obligation to:
a) Maintain any comments in confidence,
b) Provide compensation for any comments, or
c) Respond to any comments.
You agree and confirm that any comments, suggestions, reviews, or feedback you submit to us or on the website will not violate these Terms and Conditions, our Privacy Policy, or the rights of any third party, including copyrights, trademarks, privacy, or other personal or proprietary rights. Your submissions will not cause harm to any individual or entity. Furthermore, you agree that your comments will not contain unlawful, threatening, abusive, or obscene material, software viruses, political campaigning, commercial solicitation, chain letters, mass emails, or any form of spam. While Rare Bond does not regularly review posted comments, we reserve the right (but not the obligation) to monitor, edit, or remove any comments submitted to the website. By submitting comments, you grant Rare Bond the right to use your submitted name in connection with those comments. You agree not to use a false email address, impersonate any person or entity, or mislead as to the origin of your comments. You are solely responsible for the content of any comments, suggestions, reviews, or feedback you provide, and you agree to indemnify Rare Bond and its affiliates for any claims arising from your submissions. Rare Bond is not liable for any comments, suggestions, reviews, or feedback submitted by you or any third party.
Rare Bond shall not be held responsible for any delay or failure to perform our obligations under these terms and conditions, and we shall not be liable for any resulting loss or damages if such delay or failure is caused by circumstances beyond our control. These circumstances may include, but are not limited to, acts of God, war, civil disturbances, riots, strikes, lockouts, government or parliamentary restrictions, prohibitions, or enactments, pandemics, import or export regulations, exchange control regulations, accidents, or non-availability/delay in transportation.
Termination:
Rare Bond reserves the right to terminate or suspend your access to and use of the website at any time, without notice. As a result, your access to the website may be denied. This termination will not impose any liability on Rare Bond. The rights of Rare Bond will remain in effect even after termination. The termination of your access to the website will not release you from your obligation to pay for any products already ordered from the website, nor will it affect any liabilities that may have arisen under these Terms and Conditions.
Contact Us: If you have any questions or concerns about these Terms and Conditions, please contact our customer support team at support@rarebond.co or +91 8433719161.